International Orders, Due to COVID19, only DHL INT Express shipping service available.
2 Years Warranty / 30 Days Return Free.
Shopping Cart
FREQUENTLY ASKED QUESTIONS

What is Mechanical Keyboards?

Conventional keyboards you can purchase any nearby shops are inexpensive rubber dome keyboards that flooded the keyboard market. Rubber dome keyboards represent over 90% of keyboards in use today and provide an inexpensive but dissatisfying feel and typing experience. It has large sheet of rubber dome with individual springs underneath of each keys.

A mechanical keyboard has individual mechanical switches under each key. It normally provides faster key strokes and more accurate typing experience. But mainly using mechanical keyboards are for the sensation on your fingers. It has many different types of type “feelings” that you can choose from. So you can find perfect fitting keyboard for your personal preference.


What is the difference? Red Linear Switch vs Blue Clicky Switch vs Brown Tactile Switch. 

Our RED Linear Switches have straight down structure without any bump.

So, the linear Switches have smooth press feeling and it makes less clicking noise.

Blue Clicky Switches have extra spring bar to make “click” sound in each key.

So, the Clicky switches provide you feel the bump while pressing and it makes some noise.

If you need good bumpy sensation while typing or gaming with sound to confirm, this is the switch type you want. However, if you are going to use the keyboard that requires some quietness, we do not recommend you to use Clicky type switches.

Brown Tactile switches are combination of both Red and Blue. Simply, it has a bump feeling when you press the keys but makes less noise like red linear switches.

(show motion graphics how they work, you can google it)


What is N-Key Rollover

A keyboard with n-key rollover has the ability to scan each button press individually, as opposed to having the PC do it. As a result, every pressed button, or key, is noted, even if you’re pressing a bunch of keys simultaneously.

Sometimes you'll see the "n" in n-key rollover replaced with a number. That number tells you how many keys you can press simultaneously with the keyboard being aware. For example, if some keyboard says 10-key rollover, this means you can press up to 10 keys at once with successful input. So if it says “n” it means any numbers. So n-key rollover is very high-tech features that not every keyboard has.

If you type fast or can type fast? This is the must function you need.


Common Connection issues with mice and keyboards.

Device not recognized.

If you are using windows 10, it should automatically recognize the device and install the driver.

If not recognized,

1. Please change USB Port

2. Please restart your computer

If anyway still not working, please contact customer support.


How can I clean my pulsar keyboards?

Before cleaning, make sure you unplugged the device from your pc.

Hold the keyboard upside down and shake off any large dust…etc if you have a compressed air can, please use it. Remove keycaps using included keycaps pullers, and wipe out the surface using tissue or microfiber cloth. You can use wet tissue but, in any circumstances, never spray the water or submerge the keyboard in any type of liquid.

For IP68 rating water proof keyboard, we still do not recommend you to submerge the keyboard to clean your keyboard. NOT RECOMMDED.